You should notify your card company as soon as possible if you notice a billing error. The law gives consumers up to 60 days to report errors, the card issuer then has 30 days to respond. During that time, they do not require that the cardholder pay the disputed charge.
The Fair Credit Reporting Act and its amendment, the Fair and Accurate Credit Transactions Act, provides cardholders with the right to accurate credit reports and a route to rectifying any issues that might affect an individual’s credit rating.
How we can help
Lestons have specialist staff who can examine your statements to see if your account has been properly managed. To create a case on this topic just click the link at the top of this page, our staff are ready and eager to assist you in any way possible.
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